We offer a 1 years manufactures warranty along with 30-day returns on your GRIND Machine!
Yes - if you need to cancel your order BEFORE shipping, GRIND will refund your purchase with a 3% transaction fee deduction. A refund can take up to 10 business days to be credited back to your account. Refunds will go back to the original payment ca
A machine can ONLY be exchanged if it is broken and cannot be fixed by the GRIND Team. It must also fall within the 1-year manufacturer's warranty period (2-year period if an extended warranty is purchased). Machine replacements are subject to additi
Yes! GRIND offers a 1-year manufacturer's warranty on the machine. You can also purchase an extended 2-year warranty for additional coverage. The 2-year extended warranty can be purchased at the time of checkout, or during the first 30 days after rec
If you want to return your GRIND Machine, please keep the following in mind:. If you're within 30 days after your Machine has been delivered, you'll be able to return your Machine. The GRIND team will schedule the pick-up with FedEx, and once it arri
All returns and exchanges require packaging for the carrier. If you do not have the original packaging, you will be charged an additional cost for us to provide you with packaging for pick-up.
If you want to return your GRIND Machine, please keep the following in mind:. If you're within 30 days after your Machine has been delivered, you'll be able to return your Machine. The GRIND team will schedule the pick-up with FedEx, and once it arri
GRIND Machine 1.2 Trade-In Policy. We are not offering trade-in options for the new GRIND Machine 1.2 at this time. If you own an older model of the GRIND Machine and would like to upgrade, you will need to initiate a return and purchase the GRIND Ma